Belle Tress Return Policy
Returns will not be accepted unless pre-authorized by Belle Tress. Request must be made within 30 days from the date of invoice. Upon approval of return process accompanied by authorization for return label, products that meet the terms and conditions for return will receive refund to their credit cards. The customer always pays freight. 
• A copy of the original invoice must be accompanying the returning products.
• The authorization for return label or RMA# must be placed on the outside of the box. If not, the box will be refused.
• All returns must be in MINT CONDITION. Missing tags, labels, oxygen absorbers, hairnets, inner tissues, or broken/damaged boxes does not qualify for returns. 
• Products that are brushed, combed, fluffed do not qualify for returns.
• Belle Tress carefully designs product packaging to protect the product integrity. Altered packaging does not qualify for returns.
• Shipping and handling fees are non-refundable.
• Any discontinued items are not returnable.
• Belle Tress is not responsible for lost returning packages.
• Belle Tress will NOT accept any returns after 30 days from the invoice date. NO EXCEPTION.
• Belle Tress reserves the right to ship back any unqualified products to the customer without notification and will charge new shipping and handling to the customer’s account.
Restocking charge is assessed as follow.
• Non-mono, non-lace synthetic products - $10 per item.
• Any mono, any lace synthetic products - $20 per item.
• Any human hair products – 10% of the product cost per item.
• Any product defects will not incur restocking charge based on sole discretion of Belle Tress.